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Delivery & Shipping Policy

Delivery will be made to the address specified by you at the time of ordering. 

Delivery within the UK Mainland (England, Scotland, Wales and Northern Ireland) will be by Royal Mail or DPD and will usually be made within 3-5 working days of the date of the order confirmation email. Delivery to other destinations will be by FedEx, TNT, UPS and delivery times will vary . We shall not be liable to you for any loss resulting from delay in delivery to you. 

Orders & Deliveries to the USA are not being processed through this website as USA sales agencies, partnership alliances and brand licence agreements are presently being negotiated. The website is being updated to incorporate a new website link for the USA market.

 

Delivery Times & Pricing

 

UK Mainland Standard Shipping Including Scottish Highlands & Islands - £4.50

 Processing and Shipping approx. 3 to 5 working days from date of order


Free shipping to Mainland UK  including Scottish Highlands & Islands for orders £30 & over*

Processing and Shipping approx. 3 to 5 working days from the date of order.
To qualify for free shipping, the NET value AFTER any KM promotional vouchers/coupons used has to be £30 or over.


Next day shipping -  £5.95*

Subject to availability * Available Mon-Thurs”


Saturday delivery - £9.95*

Subject to availability


£8 Shipping Charges to British Forces Post Office

 

£12 Shipping To UK OFF Mainland - Northern Ireland,  Channel Islands, Isle of Wight, Scilly Isles & Isle of Man

Processing and shipping Approx 3-5 working days from the date of order plus two-day courier service.

 

Euro Shipping From £15 - £30 To Zone 1 To 3

Dependant on total gross weight of order-Processing and Shipping approx. 5 to 7 working days from date of order.

 

USA And Canada From £30

Dependant on total gross weight of order-Processing and Shipping approx. 5 to 7 working days from date of order.

 

Free Shipping to USA & Canada On Orders Over £150

(Up to Max weight limit of 3kg)- Processing and Shipping approx. 5 to 7 working days from date of order.

NB- Any Extra local Customs Import duty or tax charges levied are not included and is the responsibility of recipient.

 

Rest of The World From £30

Dependant on total gross weight of order processing and shipping approx. 5 to 7 working days from date of order.

NB any extra local customs import duty tax charges levied are not included and are responsibility of recipient. 

 

To track your parcel, please visit http://www.dpd.co.uk/content/how-can-we-help/how_can_we_help.jsp and type in your 10 digit tracking number, sent to you from KM via email once your package has been shipped.

You can also book one hour delivery slots; amend your delivery day/address & many other options.

If you require any further help with your delivery please contact DPD on 08445 560 560 with your tracking number ready.

 

CANCELLATION

You have the right to cancel your order up to 7 working days after the date of order of the products by contacting our customer service team. 
If a product has already been despatched to you before you notify us that you wish to cancel the order, you must return the product to us in accordance with our Returns procedure.

 

PRODUCT AVAILABILITY

The purchase of products displayed on the Website is subject to availability and we shall not be liable to you in the event that we are unable to supply a product to you.

ALL sale items are subject to availability & once purchased are NON REFUNDABLE. KM privilege card discount or any other promotional discounts cannot be used against sale items.